Looking for a call centre to increase your
brand's reputation and yield strong returns?

Industry-leading inbound & outbound contact centre

Contact Centres Australia is a leading outbound & inbound call centre catering to big brands and small companies. We focus on increasing your brand’s reputation and delivering a strong return on investment.

Quality phone staff on the frontline of your brand

We deliver superb phone staff to represent your brand with high training standards, quality assurance and low staff turnover. Our high standards of service and attention to detail set us apart in the industry.

• Outbound telephone sales
  Solid track record of delivering
  on-target earnings in outbound telemarketing and sales.
• Help desk & technical support
  Set up a help desk & technical support call centre of any size.
• Interactive voice response (IVR) phone menu design
  Superior customer experience delivered with clever IVR design.
• End to end fulfilment
  Maximum profit. Minimum management. We deliver integrated end to end solutions.

• Inbound telephone sales
  High inbound sales results delivered with remarkable efficiency.
• Inbound customer service
  Delivering the best-possible experience for your customers with quality staff and technology.
• Rapid response and setup
  Urgent call centre solutions can be set up with extraordinary speed and expertise.
• Debt collection call centre
  Infrastructure and staffing and management in place.