The philosophy of CCA is to grow with our clients and seek out new partnerships with clients looking to build long term business relationships. We are a highly focused enthusiastic young company specialising in offering a complete solution to our clients contact centre needs.
Contact Centres Australia is a wholly Australian owned operation based at Surry Hills, Sydney. We are four years old, and our reputation is growing as the most successful new Contact Centre in the country.
CCA retains clients and builds solid business relationships through our management of their campaigns. We promote our business transparency not through talking about it but by providing it at all levels of our business. All our clients have unlimited access to our Call Centre.
Our Team
We believe in delivering a diverse demographic into the call centre on every level. Our recruitment is designed around this delivery, utilizing in-house techniques to attract employees that thrive in an inclusive environment.
Our young operators, often university students or fresh out of school, bring colour and excitement to our work place. Our more mature operators offer a more grounded atmosphere and bring a work ethic that inspires the entire business. We draw inspiration from every operator at CCA as they communicate our client’s message with warmth and understanding.