Contact Centres Australia provides a full range of cost effective solutions. All clients have direct access to the business owners which ensuring swift problem solving and effective relationship development.
Our 200 staff have broad ranging abilities and training, combined with CCA's cutting edge technologies we are capable of providing the following services, or typically a range of these services in one blended campaign:
Inbound Sales
Inbound customer service
Outbound Telesales
Help Desk
Technical Support
IVR Solutions
Text to Speech
Credit Card Processing
Email Services
Credit Collection
Full and partial project management
Graphic design
Procedural design
Printing
Fulfilment
Call centre /
procedural consultancy