Inbound telephone sales call centre

Contact Centres Australia delivers high inbound sales results with
advanced technology and powerful expertise and experience.

With a strong track record delivering high inbound sales results, we are well-equipped to deploy a successful inbound telemarketing team for you.

Our call centre can:

Convert inbound calls from direct response TV (DRTV), mail and
internet advertising into sales
Handle product orders
Process transactions via credit card and other payment methods
Take bookings and registrations for events
Set appointments, allocate call outs and organise schedules for service
companies

Call handling process, systems and scripts set up by experts.
Interactive voice response (IVR) phone menu designed to be clear,
efficient and user-friendly.
Advanced telephony technology and design delivers top cost-efficiency.
Highly-capable and strong database systems make customer
relationship management flexible and keeps database secure.
Sophisticated software and information systems enable constant
monitoring, reporting and analysis of results to facilitate continual
improvement. All this is completely transparent for you to see.
Robust staff training and continual quality assurance measures
implemented to ensure high standards are maintained.
Sales operators are well led by experienced managers.
Internal branding and sales team cohesion ensures your brand is well-
represented. Sales operators are remunerated for representing your
brand favourably as well as making sales.

Want end to end fulfilment? We also offer a whole host of services that could see your entire business outsourced end to end. Learn more

Contact Centres Australia also delivers outbound sales and inbound customer service call centre solutions.

See the results we've achieved for clients.

Contact us to learn more.

Call (02) 9288 4600.