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News

New contact centre operator brings jobs and economic growth to Wellington, New Zealand

New contact centre operator brings jobs and economic growth to Wellington, New Zealand

Posted on: 01/03/2013

Wellington has scored an early year economic win, with Contact Centres Australia (CCA) opening their first New Zealand contact centre in the CBD early in March.

Contact Centres Australia - marks 10 years servicing top Australian companies

Contact Centres Australia - marks 10 years servicing top Australian companies

Posted on: 12/11/2012

The ten year anniversary served as a special occasion for directors of CCA as well as other staff members to reflect back and recognize the hard work that has been done over the years, and the amazing achievements that derived from it.

Healthy body, healthy mind, healthy call centre

Healthy body, healthy mind, healthy call centre

Posted on: 01/06/2012

Directors of Contact Centres Australia (CCA) have recently implemented an exciting, fun filled approach, with intention to promote healthy well being to staff members within their management and administration departments.

CCA

CCA's New Interactive Website

Posted on: 11/05/2012

Contact Centres Australia's new interactive website enhances client and visitor access to its multi-channelled call centre solutions.

CCA wins Kellogg

CCA wins Kellogg's tender

Posted on: 01/05/2012

Contact Centres Australia, once again displayed its capability to successfully address and satisfy the needs of telecommunication service users by winning Kellogg's tender.

CCA supports Central Coast communities

CCA supports Central Coast communities

Posted on: 13/04/2012

CCA, one of Australia's leading contact centres has started subsidising train fares to employees travelling from central Coast.

The Key to Rapid Development is Scope Management

The Key to Rapid Development is Scope Management

Posted on: 30/01/2012

I've been part of the contact centre industry for over five years now, and I've learned that clients are best serviced by directly meeting their technology needs.

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