Ph 1800 377 000

"CCA has far exceeded our  expectations"

ONCOLOGY CHILDRENS FOUNDATION

"Contact Centres Australia have embraced our ideals  and have become a valuable asset of the Foundation and support us in many ways above and beyond our formal association indicates."

"Between us we have managed to continually keep the  program fresh and this has resulted in consistent pleasing results and  growth."

Ross Lewis -  CEO, Oncology Children’s Foundation

"Innovative, professional and a  pleasure to work with"

THE SPASTIC CENTRE OF NSW

"In the five years I have worked with CCA, I have  found them to be innovative, professional and a pleasure to work with and I  truly look forward to working with them on future fund raising programs"

Pauline Keyvar - Fund Raising Manager, The Spastic Centre of NSW

Outbound telephone sales call centre with
a track record of on-target earnings


Contact Centres Australia has built a reputation for solid
outbound sales capabilities yielding strong earnings.

  • Direct product sales
  • Lead generation
  • Lead follow-up
  • Appointment making
  • Charity fundraising

How do we deliver consistent success?

  • Well-considered design of call scripts, systems and processes.
  • Robust staff training and continual quality-assurance measures.
  • Emphasis on building your brand – staff are remunerated not just for
    making sales, but also for ensuring your brand is represented well.
  • Internal branding and sales team cohesion.
  • Highly-experienced managers ensure sales operators are well led.
  • Advanced predictive dialler and telephony technology delivers
    maximum efficiency and use of operators’ time.
  • Sophisticated information systems continually monitor and provide
    detailed reporting and valuable analysis of results. All this is available
    for you to see.
  • With this information we can keep improving scripts and processes
    after we’ve commenced live calling.
  • Flexible and secure database capabilities
  • Transparent approach means we work closely and openly with you and
    are always realistic and straight forward with what can be achieved.
  • Contact Centres Australia also runs Charity Raffles in all states of Australia. Our responsible service of gambling code of conduct statement is below:
  • CCA foster a commitment to provide a responsible gambling framework and endeavour to provide services in a responsible manner. A integral part of this commitment is the Code of Conduct has adopted, designed to assist CCA to provide gambling in an enjoyable and responsible manner to support charitable organisations. For further information please contact Peter Thomson.

Download file: Responsible Gambling Code of Conduct (PDF)

You can be confident your campaign will succeed.

Our solid track record and reputation make us a superior call centre for outbound sales projects.

Need a successful outbound sales call centre? Call (02) 9288 4600.

Contact us

 
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