Ph 1800 377 000

ONCOLOGY CHILDREN'S FOUNDATION

"CCA never fails to delight and impress our team with the new and creative ideas they introduce to improve our campaign results, cut costs and boost our fundraising revenue. You won’t find another business so dedicated to your cause or who always works in your best interest."

Peter Neilson - Chief Executive Officer, Oncology Children’s Foundation

Outbound telephone sales call centre with
a track record of on-target earnings


Contact Centres Australia has built a reputation for solid
outbound sales capabilities yielding strong earnings.

  • Direct product sales
  • Lead generation
  • Lead follow-up
  • Appointment making
  • Charity fundraising

How do we deliver consistent success?

  • Well-considered design of call scripts, systems and processes.
  • Robust staff training and continual quality-assurance measures.
  • Emphasis on building your brand – staff are remunerated not just for
    making sales, but also for ensuring your brand is represented well.
  • Internal branding and sales team cohesion.
  • Highly-experienced managers ensure sales operators are well led.
  • Advanced predictive dialler and telephony technology delivers
    maximum efficiency and use of operators’ time.
  • Sophisticated information systems continually monitor and provide
    detailed reporting and valuable analysis of results. All this is available
    for you to see.
  • With this information we can keep improving scripts and processes
    after we’ve commenced live calling.
  • Flexible and secure database capabilities
  • Transparent approach means we work closely and openly with you and
    are always realistic and straight forward with what can be achieved.
  • Contact Centres Australia also runs Charity Raffles in all states of Australia. Our responsible service of gambling code of conduct statement is below:
  • CCA foster a commitment to provide a responsible gambling framework and endeavour to provide services in a responsible manner. A integral part of this commitment is the Code of Conduct has adopted, designed to assist CCA to provide gambling in an enjoyable and responsible manner to support charitable organisations. For further information please contact Peter Thomson.

Download file: Responsible Gambling Code of Conduct (PDF)

You can be confident your campaign will succeed.

Our solid track record and reputation make us a superior call centre for outbound sales projects.

Need a successful outbound sales call centre? Call (02) 9288 4600.

Contact us

 
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