Why Contact Centres

Corporate

Contact Centres Australia (CCA) has the expertise, people and technology to manage services accurately, cost-effectively and efficiently for you. With our level of knowledge and experience, we can take care of any element of call centre services for you.

Not-for-Profits

With our integrated, multi-channel direct marking solution, we put your supporters' experience of our call centre at the very heart of business development. Our priority is to fulfil our clients' campaign objectives consistently, professionally and enthusiastically.

Colgate Bright Smiles, Bright Futures is a global oral health education program aimed at improving the oral health of children around the world through education and prevention. Our Colgate agents ensure that each school and preschool is provided with the right information and resources necessary to achieve this goal.

As an independent, community based radio station, FBI has grown a loyal following in the Sydney market. Playing 50% Australian music, with half of that from Sydney, FBI delivers the best in new music and emerging culture.

Greeted by a friendly and upbeat voice, all of your online queries will be answered by one of our fashion agents, from tracking your order to suggesting stylish outfits as well as technical support for the online store.

Our key Kellogg's team take pride in their knowledge of Kellogg's products and their commitment to customer satisfaction, discussing a new Kellogg infused recipe to reminiscing about discovering crunchy nut cornflakes for the first time, all part of the daily job.

Looking to hire a boat around Australia? Our knowledgeable customer service agents can guide you through the specifics of the boats to the best place to drop a line to catch that elusive fish.

365 days a year, 24 hours a day an agent will be here to take your call, our team of agents work through the night providing a service for the community of Sydney. Since CCA has had the contact with City of Sydney, customer satisfaction has exceeded expectation.

Our growing team is proud to represent the Rural Fire Service Association (RFSA). Since November 2003, we have contacted the residents of NSW to promote the role of the RFSA and its work supporting the volunteers and paid staff that are the back bone of an essential service in our state.

CCA never fails to delight and impress our team with the new and creative ideas they introduce to improve our campaign results, cut costs and boost our fundraising revenue. You won’t find another business so dedicated to your cause or who always works in your best interest.

CCA currently manages the outbound calling for the State Emergency Service Volunteers Association fundraising raffles. The SESVA raffle has a team of 65 dedicated team members who are passionate about raising funds for such a worthy organisation.

CCA began their partnership with Wheelchair Sports NSW in 2010. Wheelchair Sports' mission is "To enrich the lives of people with a disability through participation in sport" and CCA is proud to represent such a honourable organisation.

Request a call back Questions marked * are mandatory.
Name: *
Best contact number: *
Best time to call:
Comments:

As a leading outbound and inbound call centre, we are able to provide services to a wide range of organisations.

Why Contact Centres

Corporate

Not-for-Profits

Let's Talk